This Privacy Policy sets out:

Matters of which you should be aware regarding information we may collect about you, our policies on the management of personal information, and generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information What personal information do we collect and store? So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or e-mail address. Some examples of where we may need these details are for online orders and deliveries. Privacy law requires us to collect personal information about you only from you if it is reasonable and practical to do so.

MyPetProductsDirect Pty Ltd takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored.

Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

---

How is personal information used?

The personal information that we ask for is generally used to provide goods or services to you. For example, for a credit card transaction we need your card number, and for a competition we need your contact details so we can contact you if you win.

We may also use your personal information in other ways to provide you with superior service. This may include using your personal information to advise you of new products and services. You have the right to tell us that you do not want us to send information to you other than for the main purpose for which we have collected your personal details.

Where possible, we try to ensure that our disclosure of information to other organisations (for example market researchers, and others with whom we have commercial arrangements) is in a way which does not personally identify individuals.

---

Access to your personal information

We will provide you with access to any of your personal information we hold (except in the limited circumstances recognised by privacy law).

If you require access to your personal information, please email privacy@mypetproductsdirect.com with your request.

If you need to update your information (eg. if you change your address), please contact the relevant part of the MyPetProductsDirect Pty Ltd so that information can be changed.

---

My Pet Products Direct is an Australian business. Unless otherwise indicated all products supplied by My Pet Products Direct are registered with the Australian Pesticides and Veterinary Medicines Authority (APVMA) and are available for purchase in Australia without prescription. Further details can be obtained on http://services.apvma.gov.au/PubcrisWebClient/welcome.do.

Regulatory requirements differ between countries. The products supplied by My Pet Products Direct may not be approved for sale in your country by the relevant regulatory authorities or may not be approved for sale in their Australian packaging. While the products supplied by My Pet Products Direct may be supplied in Australia without prescription, a prescription may be required in your country. For example, in the USA, some of the products supplied by My Pet Products Direct may not have received the approval for sale of the FDA, EPA and/or other regulatory bodies. Some products may require a prescription from a vet.

We recommend that you check with the regulatory authorities in your country and/or your vet if you have any queries and to ensure that it is legal for you to purchase our products.

IMPORTANT NOTE:

Please note that the medical emergencies phone number on the U.S.A. packaging is different to that of the Australian packaging. For medical emergencies within the U.S.A. call 1-877-258-2280.

---